The Customer Support Call Center is the front door to City Utilities’ services. Feel free to call 311 if you need information about city services.

Customer Support Call Center:
Phone:
427-1234
(Monday –Friday, 7:30am–5:30pm)
General Address:
Fort Wayne City Utilities
200 East Berry Street, Suite 130
Fort Wayne, IN 46802
Payments
Payment Kiosks:
Exterior wall of Citizens Square
200 E. Berry Street (available 24/7)
Inside Citizens Square
(during business hours only)
Mail Your Payment:
City Utilities
P.O. Box 4632
Carol Stream, IL 60197-4632