Contact Us

The Customer Support Call Center is the front door to City Utilities’ services. Feel free to call 311 if you need information about city services.

City Utilities

Customer Support Call Center:

(Monday –Friday, 7:30am–5:30pm)

General Address:

Fort Wayne City Utilities
200 East Berry Street, Suite 130
Fort Wayne, IN 46802


Pay By Phone:


Pay Online

Payment Kiosks:

Exterior wall of Citizens Square
200 E. Berry Street (available 24/7)
Inside Citizens Square
(during business hours only)

Mail Your Payment:

City Utilities
P.O. Box 4632
Carol Stream, IL 60197-4632