Service Line Protection

American Water Resources

City Utilities has partnered with American Water Resources (AWR)
to offer low-cost water and sewer service line protection programs

Illustration of Homeowner vs City Utilities water and sewer line responsibilities

Water Line Protection Program

Water Line
Protection Program

This protection program covers repairs to the water line for leaks and breaks caused by normal wear and tear. This line is the water pipe running from your home to the connection with the water meter (located near the street). Typical homeowner water line responsibility is to maintain — and repair if necessary — the water line from the curb stop to your home. (Your responsibility may vary.)

$5.49 per month

Water Line Protection Program

Sewer Line
Protection Program

Based on AWR’s experience, sewer lines are three times more likely to have problems than water lines and must be repaired quickly. This program covers sewer line repairs for breaks, clogs, and blockages caused by normal wear and tear. Maintenance and repair of the sewer lateral from your home to the sewer main is typically a homeowner’s responsibility. (Your responsibility may vary.)

$8.49 per month

Package Protection Program

Water Line & Sewer
Line Protection Program

Bundle your protection for your home’s water and sewer lines and save on your monthly payment.

Get all the benefits of both the Sewer Line Protection Program and the Water Line Protection Program — for less! Enroll in this combined program for a low monthly price.


$12.98 per month

1-844-765-7263 |

About American Water Resources

American Water Resources (AWR) is the exclusive service line protection provider for Fort Wayne City Utilities.
AWR has an A rating with the Better Business Bureau, a 94% customer satisfaction rating, and provides service line protection programs to homeowners in 43 states and Washington, D.C. AWR is a subsidiary of American Water, the largest publicly traded water and wastewater company in the country.