The City Utilities Water Maintenance and Service Department is responsible for maintenance of the drinking water distribution system.
The water distribution system consists of water main pipes leaving the filtration pant. This includes over 1,400 miles of water main, 15,000 valves and 11,500 fire hydrants, the services from the main to the curb and the service valves that control individual properties. Anything beyond this service valve, usually located in the right of way or close to the property line (with the exception of the water meter itself and its connection) is the responsibility of the owner.
Possible Causes of Rusty Water in City Water Main
- Water main breaks
- Fire fighting
Possible Causes of Rusty Water in Customer Premises
- Bad plumbing (galvanized)
- Bad water heater