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Delivering High-Quality Water, 20 Years in a Row – National Recognition Applauds City Utilities’ Safe Water


A commitment to delivering high-quality, safe water, with an optimized process for 20 straight years, has earned City Utilities the Directors Award from the Partnership for Safe Water.

The Partnership for Safe Water is a unique cooperation between the Environmental Protection Agency, American Water Works Association, Association of Metropolitan Water Agencies, National Association of Water Companies, and the Association of State Drinking Water Administrators.  The award recognizes surface water utilities that have optimized their treatment process and are making continuous improvements for the future. It’s a laborious process to meet award requirements that include an aggressive investment in process improvement, action to constantly improve procedures both inside and outside the plant, and water delivery to help protect customers’ health.

“Our dedicated team at Three Rivers Water Filtration Plant performs at a high level every day, and every year. They are committed to our mission of producing safe, high-quality and good-tasting water to our customers,” said Kumar Menon, Director of City Utilities. “Receiving the 20 Year Directors Award doesn’t happen by chance. It’s a commitment to excellence and a shared organizational culture over two decades. It’s a total team effort involving engineering improvements, careful financial planning to make those upgrades possible, and our water guardians, the dedicated men and women at the Three Rivers Water Filtration Plant. Their high standards stack up to the country’s best.”

Of the more than 11,400 community surface water utilities in the United States, only 37, including City Utilities, has received the Safe Water 20-Year Directors Award since 1995. Fort Wayne City Utilities is the only utility in Indiana to receive the 20 Year Award and is one of only 14 utilities across the nation to receive the award, this year.